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Delivery Information



Electronic Software Order Delivery

  • During normal working hours  (Monday to Friday, 9am-5pm UK Time) we endeavour to dispatch all electronic software orders within 1-2 hours
  • Outside of normal working hours this same timeframe is possible but can not be guaranteed

UK Physical Order Delivery

  • Orders placed before 4pm on a working day are dispatched using Royal Mail Special Delivery to arrive the next day before 1pm

EU and ROW Physical Order Delivery

  • Physical Deliveries to other EU countries and the rest of the world are typically dispatched either via Royal Mail Air Sure or UPS

Returning software delivered electronically - As there is no physical item and the license is provided directly to you we're unable to take these items back, so please ensure you are purchasing the correct item.

Physical Product Returns - All returns must be organised in advance or they will not be accepted. Please refer to the form on the Returns section of this website.  No items will be accepted for return without an issued RMA Number.

Costs of any safe return and associated insurance in transit of any items being returned (after the issue of an associated RMA Number) must be covered by you.